Start Date: 6/19/2018 1:00 PM CDT
End Date: 6/19/2018 2:00 PM CDT
Complimentary webinar hosted by Enquiron®, provided by Federated Insurance
Hidden Dangers of Workplace Confrontation
Tuesday, June 19, 2018, 1:00 p.m. CT
60 minutes | Advance registration required
This webinar will focus on how to manage confrontation in the workplace. We’ll talk about real life examples, give you some simple ideas for navigating difficult conversations, and walk you through some do’s and don’ts. You’ll leave this webinar armed with a couple of all-purpose phrases to help you defuse tension, and tools to manage conflicts about performance. Many of these techniques are effective when dealing with employees,
vendors, and customers alike.
This webinar is pending approval for 1 HR (General) recertification credit hour toward
aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR
Certification Institute® (HRCI®).
Owners/Operators, Operations Managers, HR Professionals, Risk Managers